Hopefully, over time, competition and customer demand will compel more companies in the software industry to adopt ISO as the means by which they do business.
If you're interested in learning more about the ISO standards for your own information or if your company is pursuing certification, check out the following websites:. Previous page. Table of content.
Next page. ISO works well for two reasons: It targets the development process, not the product. NOTE A company becoming certified as having met ISO is an indication that it has achieved a specified level of quality control in its development process. Some of the requirements in ISO include Develop detailed quality plans and procedures to control configuration management, product verification and validation testing , nonconformance bugs , and corrective actions fixes.
Plan, develop, document, and perform software design review procedures. Develop procedures that control software design changes made over the product's life cycle. Develop and document software test plans.
Develop methods to test whether the software meets the customer's requirements. Perform software validation and acceptance tests. Maintain records of the test results. Control how software bugs are investigated and resolved. Prove that the product is ready before it's released. Develop procedures to control the software's release process. Identify and define what quality information should be collected.
Use statistical techniques to analyze the software development process. Use statistical techniques to evaluate product quality. If you're interested in learning more about the ISO standards for your own information or if your company is pursuing certification, check out the following websites: International Organization for Standardization ISO , www.
Provide a better customer experience with products and services. Promote the company commitment to quality and customer satisfaction. Align the quality and strategic objectives.
Automate quality processes and enhance its effectiveness and efficiency. Reduce unnecessary operational costs. Mitigate quality risks and process deviations. Improve products and services quality. Increase transparency in customer relations. Build better relationships with supplyers. Maximize customers retention. Know some success stories. This standard lays out the fundamentals and vocabulary for quality management systems QMS. ISO was first published in by the International Organization for Standardization ISO , a specialized international agency for standardization composed of the national standards bodies of more than countries.
The standards underwent revisions in and ASQ administers the U. Technical Advisory Groups and subcommittees that are responsible for developing the ISO family of standards.
The ISO and ISO standards are based on seven quality management principles that senior management can apply to promote organizational improvement. First published in March , ISO Quality management systems - Requirements has become the most successful standard in the history of the International Organization for Standardization.
The popularity of the ISO series paved the way for other management system standards, including:. You can also search articles , case studies , and publications for ISO resources.
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